EDCON IDIOTIC ACCOUNTING SYSTEM

<p>on 28 August I paid into my Edcon account +- R 2 800 (my normal monthly payment is between R 1 500 and R 1 700). on 6 September I paid into my account over R 3 400. in the past (on a regular basis) when I have paid ore than what was owed on my account it then showed that I did not need to pay an amount for the next month. yet lo and behold this month firstly edcon did not pick up either of the two payments ANYWAY ! and then on top of that told me that my account is in arrears. I sent them proof of both payments, but the grade IV I was speaking to kept on telling me that my account is in arrears, even though I had almost (except for approximately R 2 000) almost paid up my account (except that I bought again on it - but buying again on my account DOES NOT MAKE IT IN ARREARS!!!!!!!!!!! I was told a manager would phone me - THAT NEVER HAPPENNED - and now I am harrassed by smses EVERYDAY !!!!!!!!!!!!!!!!!!!!!!!!!!!</p>