Edcon human resource and Provident Fund delays

Firstly I ran around trying to withdraw my provident fund.Edcon seem to make a habit out of delaying money that is due to ex staff.I resigned the first week of Jan and was told by Thabo at the Contact Center by the 1st April I will know what date in April my money will be paid.I called in Friday and they still can't tell me after messing me around on a number of occasions.This is unacceptable and not the way things should be done.I need and want my money as the turnaround period is over.You hold on for hours to get through and get told no feedback sorry.Somebody stand up and take responsibility and pay me money that's due to me.I worked for that money and the lack of response is unacceptable. First you can't find my papers then I have to resend it.Please get the recordings of the calls where endless promises was made.