sM
sandra M
1 reviews | Active since Sept 2015
04 Nov 2015, 15:03
Edcon has not updated my profile in 2 years
Hi <br> <br> I paid-up my jet account in December 2013. Ive just received my credit report and was told that Edcon did not update them or tell them that my account has been paid up.. <br> <br> please fix this
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Edcon's replyOfficial
04 Nov 2015, 16:04Hello Kgadi1988,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that your account query has been forwarded to the accounts department to look into and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that your account query has been forwarded to the accounts department to look into and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Edcon's reply04 Nov 2015, 16:04
Official
Hello Kgadi1988,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that your account query has been forwarded to the accounts department to look into and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that your account query has been forwarded to the accounts department to look into and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***