Edcon **********ly charging my account

Constant ********** charges. In September I noticed ********** charges for Cellphone subscriptions (R78 and R41); they were for 2 months, reported Edcon did not stop till 3rd was charged. made more than 10 calls and 5 emails before reversal was made in part. Final reversal made in February, I then asked for account to be closed, in response Edcon has charged the account again and therefore can't close. Everytime I call I am told query has been excalated, this after waiting for over 10 minutes everytime I call. I am sick of this. If Edcon is going down, this may be part of the problem. wrote a review last year and Edcon never even bothered to assist me. This is the 4th time I am battling the same issue.