Edcon does not have customer service at all and are the biggest retail *******

This is what I was rep**** on with my query. Kindly be advised that the matter has been sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ********** 2240/GO

Tel: ********** or ***Edgars.

Tel: ***Jet

Email: ********** Johannesburg

Email: ********** Cape Town / Durban

Tel: **********

Kind regards,

Customer Experience Team

Call Centre: ***.

Today I find out that Edcon claims to not have received my paper work even though it was sent on the 17 October 2017 to the person who request it. Her name is Mpho Tau. Her email address is ********** I'm running around for 3 weeks for Edcon to return my money that they stole from me. Edcon is in such a financial statements that they giving me this run around till month end because they can't afford to give me a few thousand rands that they stole from me. This is pathetic. I cannot get proper feedback from anyone at Edcon. They don't return phone calls or emails. I'm going to be filing a law suite against Edcon if my refund is not processed today. I am sick and tired of running around because Edcon has *********** people working for them. I want proper feedback and my money TODAY.