Edcon delays to update credit profile on transunio

I paid up my edcon account already on the 28/02/2015 and requested that they close it which they did successfully at the west gate shopping mall in the westrand. I then noticed that it has not been updated with the ITC then I logged a dispute with the transunion attaching the proof of payment form edcon but they couldn't help as they only deal with such only after 60 days, then I called Edgar's call centre for help but with no results, I was told to wait for a month by ntombi Nyambule since she took it up with the relevant department.<br> <br> My problem is that I paid them the outstanding amount within minutes but I need to wait 3 months before it reflect on my ITC profile, this is very bad for my credit score and I need it sorted ASAP,I owe edcon nothing