Edcon customer experience
I received a response from the Edcon customer experience and im not surprised by the outcome.<br> You advise me to call the customer service if I receive any problems in collecting my magazine at the store!!!<br> NOT IMPRESSED AT ALL<br> Thank you but I'd rather cancel my membership!<br> You're in store staff as well as those working in head office have once again proven to be *********** and hopeless.<br>
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Edcon's replyOfficial
07 Sept 2015, 09:51Hello ferdous,
Thank you for taking the time to bring your service experience to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that the concerns raised have been forwarded to the club department to look into and advise.
Feedback will then be provided to you as requested
The reference is as follows: ***/GO
Thank you once again for taking the time to alert us of your experience, as it is customers like you that help us improve on our service shortfalls.
Kind regards,
Edcon customer experience team
***
Thank you for taking the time to bring your service experience to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that the concerns raised have been forwarded to the club department to look into and advise.
Feedback will then be provided to you as requested
The reference is as follows: ***/GO
Thank you once again for taking the time to alert us of your experience, as it is customers like you that help us improve on our service shortfalls.
Kind regards,
Edcon customer experience team
***
Best regards,
Edcon's reply07 Sept 2015, 09:51
Official
Hello ferdous,
Thank you for taking the time to bring your service experience to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that the concerns raised have been forwarded to the club department to look into and advise.
Feedback will then be provided to you as requested
The reference is as follows: ***/GO
Thank you once again for taking the time to alert us of your experience, as it is customers like you that help us improve on our service shortfalls.
Kind regards,
Edcon customer experience team
***
Thank you for taking the time to bring your service experience to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly be advised that the concerns raised have been forwarded to the club department to look into and advise.
Feedback will then be provided to you as requested
The reference is as follows: ***/GO
Thank you once again for taking the time to alert us of your experience, as it is customers like you that help us improve on our service shortfalls.
Kind regards,
Edcon customer experience team
***
Best regards,