JY
Jaime Y
1 reviews | Active since Jan 2016
16 Feb 2016, 14:51
Edcon cannot open PDF
So i app**** online for a Jet account, then i called to say that they cannot open the documents, i then resent the document and they couldnt open it. I then went to the nearest jet an ask them to sent it and they did, i then got a call to say that head office still cannot open the document and that i must mail the manager at [Email Removed] and this person didnt even mail me back to say if they recieved the document. <br> <br> I would like feedback soonest <br> <br> Mr young
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Edcon's replyOfficial
16 Feb 2016, 15:45Hello Jaimeyoung,
We are so sorry to hear about your unpleasant experience concerning your application for a new account.
We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.
Your reference number is ***/GO. We thank you for your valued feedback.
Kind regards,
Edcon customer experience team,
***
We are so sorry to hear about your unpleasant experience concerning your application for a new account.
We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.
Your reference number is ***/GO. We thank you for your valued feedback.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edcon's reply16 Feb 2016, 15:45
Official
Hello Jaimeyoung,
We are so sorry to hear about your unpleasant experience concerning your application for a new account.
We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.
Your reference number is ***/GO. We thank you for your valued feedback.
Kind regards,
Edcon customer experience team,
***
We are so sorry to hear about your unpleasant experience concerning your application for a new account.
We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.
Your reference number is ***/GO. We thank you for your valued feedback.
Kind regards,
Edcon customer experience team,
***
Best regards,