1 reviews | Active since Jan 2013
Edcon Boardmans disgusting customer service
The Boardmans website says delivery within 2-5 working days, if not then there will be communication.<br> <br> 5+ working days has passed - no delivery, no communication.<br> <br> Calling the call center - they state 7 days!!!<br> <br> Sent an email for tracking - no response.<br> <br> MyBroadband was correct in rating Boardmans online at 3.3 out of 10!. i would rate Boardmans a round ZERO out of 10 for the ****** customer experience and that to a committed and loyal Edcon account holder for years.<br> <br> I demand Boardmans/Edcon deliver products within 2 days or a ******** case will be opened at the SAPS as well as a complaint lodged with the CPA commission. Further, for the inconvenience and utter lack of regard for a customer - I demand a full credit to my account of the value of goods ordered.<br> <br> This is utterly disgusting customer service from Boardmans/Edcon,.
Thank you for taking the time and allowing us the opportunity to address your concerns regarding your Boardmans online order . We can understand how disappointed you are and we apologise for the inconvenience caused to you. Kindly note that delivery is set for today and you can track it online at Courier It, Tracking number - CIT***3
Your reference number is : ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns regarding your Boardmans online order . We can understand how disappointed you are and we apologise for the inconvenience caused to you. Kindly note that delivery is set for today and you can track it online at Courier It, Tracking number - CIT***3
Your reference number is : ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
