BM
Bongani M
1 reviews | Active since Oct 2017
07 Jul 2020, 15:47
EDCON BAD SERVICE AGAIN!
I made a payment to Edcon on the 20/06/2020 via EFT as I always do, its the 07/07/2020 today my payment has not reflected I have sent several emails with proof of payment made calls to Edcon no one is assisting my credit record is ruined I won't be able to apply for credit should I need it. The service that EDCON is providing it is really unbecoming I'm really frustrated SOS.
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Edcon's replyOfficial
12 Jul 2020, 09:51Good day Bongani, Thank you for taking time to write to us We apologise profusely for the inconvenience caused. Your complaint has been acknowledged, we will investigate and revert with feedback. The reference number for the complaint is ***/GO Warm Regards The Edcon Team
Best regards,
Edcon's reply12 Jul 2020, 09:51
Official
Good day Bongani, Thank you for taking time to write to us We apologise profusely for the inconvenience caused. Your complaint has been acknowledged, we will investigate and revert with feedback. The reference number for the complaint is ***/GO Warm Regards The Edcon Team
Best regards,