MN
Moira N
1 reviews | Active since Nov 2018
15 Nov 2018, 12:16
Edcon airtime debacle part 2
I have been billed for airtime I did not ask for. I have been told that after 3 months of trying to sort it out that it is pending. I am still being sent letters of demand and getting smses asking for payment. What happens to people who do not have the resources to fight this ****?
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Edcon's replyOfficial
16 Nov 2018, 17:23Thank you for making contact with us once again , please note that we have already escalated your query to our third parties for the cancellation and the reversal of the airtime billing .
We are awaiting feedback from them, as soon as we receive feedback we will inform you.
Please accept my sincere apologies for the delay.
***/GO
Kind regards
The Edgars Customer Experience Team
We are awaiting feedback from them, as soon as we receive feedback we will inform you.
Please accept my sincere apologies for the delay.
***/GO
Kind regards
The Edgars Customer Experience Team
Best regards,
Edcon's reply16 Nov 2018, 17:23
Official
Thank you for making contact with us once again , please note that we have already escalated your query to our third parties for the cancellation and the reversal of the airtime billing .
We are awaiting feedback from them, as soon as we receive feedback we will inform you.
Please accept my sincere apologies for the delay.
***/GO
Kind regards
The Edgars Customer Experience Team
We are awaiting feedback from them, as soon as we receive feedback we will inform you.
Please accept my sincere apologies for the delay.
***/GO
Kind regards
The Edgars Customer Experience Team
Best regards,