EDCON ACCOUNT

Due to the Lockdown , i did not work for some time, so i decided to settle my Jet account and close it, but then realised that RCS has taken over the credit facilities.. I first paid my account at Jet in full , getting a negative balance on my account... then i phoned Edcon customer care to close my account, and guess what - there is a balance on my account, just 3 days after settling the account.. now i must pay this balance of R30.01 before they can close the account which will take 5 working days... All good so far... so i do an eft payment and after 5 working days, but in fact i gave them 10 days ,i phone to check if my account is closed, oh hell no, there is now a new balance of R50.00 .. Edcon says that this has to be paid in order for the account to be closed... First thing i would like to know is where is all these charges coming from if my account is settled and i am trying to close it.. i do know that Edcon is trying to make money from me, but this is ridiculous. i need to make people aware of the **** Edcon has when trying to close an account...