Edcon- A financial institute
<p>The past few months I haven't been mindful of my due balance to the retail comp, and was quite ********, up until I scrutinzed my account and realized Edcon charges insane interest fees, and on top of that they activate services that one doesnt even make use of or aware of. Yes, early this year I received a call from an agent offering a VIP membership I didnt agree nor reject, I just refused to give my personal details YET YOU GUYS WENT ON TO ACTIVATE THE **** THING!!. I WANT YOU TO CANCEL IT AND REIMBURSE ME. EK IS NOU GATVOL MET JULLE MENSE!!!</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that as per our system records the Edgars club membership has been cancelled. Alternatively you may reach the accounts team on the below details for proper clarity on te matter that you reported.A reference number for the complaint logged on your behalf is as follows ********** 056/GO.
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that as per our system records the Edgars club membership has been cancelled. Alternatively you may reach the accounts team on the below details for proper clarity on te matter that you reported.A reference number for the complaint logged on your behalf is as follows ********** 056/GO.
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Customer Experience Team
Call Centre: ***.