edco-edgarrs active false advertisments contact

I have taken out a cellphone contract with Edgars active phoienix plaza,the reson I taken out the contract is because edgars actvie toold me I will earn points month,it the leflet and pamplet that they advertish which is miss-leading customer,they say that I will 3000 points every month for 24 months,yes edcon Thank You Points,which I am not earning.yet when it comes to the bill they want be to pay the total full balance,and not a 6 month interst free also,please is there anyone in endlish can understand me,know one seem to understand english because it being over a year and I keep on reporting it to edcoin but they don't reply back,wrote letter eailed them