yM
yolanda M

1 reviews | Active since Jul 2011

31 May 2016, 08:16

DROPPING MY CREDIT SCORING

<p>I paid up my Jet account but when I did a credit report it still reflects 9 months in arrears. This is unacceptable because I even received a paid up letter from Customer Services- Administrator. I am disgusted by the fact that such a well-known company cannot rectify this matter. If this is not updated on my Credit record, I will be taking this up as well as to the ombudsman because they are messing up peoples Payment Profile.</p> <p> </p> <p>DISGUSTED</p> <p> </p>

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Replies (1)
Edcon
Edcon's reply31 May 2016, 12:59
Official

Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. Please find the below reference number for your post ***/GO

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.