Don't understand
<p>We are having a wedding soon and went to Edgars at Mall of the North to get some samples of perfumes for the bride,brides****s,groom and groomsmen. The gentlemen that assisted us at Edgars said that they dont have any and suggested that we go to Red Sea in the mall. So we did only to find out that they also dont have any. They took our details and said that they will contact us month end when they receive the samples and still no response from them. Its hard if you want to get perfume for other people and you cant get any samples for them to test like you did a few years ago.</p>
We have escalated the complaint to the Edgars Mall of the North management to address as our valued customer is querying the perfume samples an dno clarirty was provided in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Mall of the North management to address as our valued customer is querying the perfume samples an dno clarirty was provided in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Mall of the North management to address as our valued customer is querying the perfume samples an dno clarirty was provided in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Mall of the North management to address as our valued customer is querying the perfume samples an dno clarirty was provided in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,