Dissapointment has a new name ..............Anger

I ordered an gift for someone on the 6th of November it is now the 15th of November and we still have not received it. I am so disappointed in the service I have been provided. The couriers (fast and furious my left toe) is trying to deliver the package in Baberton when it is suppose to be Brakpan . They claim that they were provided the wrong address by Boardmans , and that they cant change it Edcon has to change it . After numerous calls to Edcon no one has bothered to correct this problem and the courier service still phone to deliver parcel EFC ********** in Baberton. Just another reference number and blah blah blah.