LB
Linda B
1 reviews | Active since Apr 2009
15 Oct 2018, 11:03
Dismally *********** Edcon
Yet another month has passed and Edgars is still billing me for services on a closed account. After my last post it was finally established that the d/o was for an internet special they offered some years ago. A lady, Cynthia, got back to me promptly after my last post, established where the problem lay and assured me she would get back to me in due course. No surprises here: no further contact unless you consider debiting my account "contact". What a dismally *********** organisation.
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Edcon's replyOfficial
16 Oct 2018, 10:48Thank you once again for making contact with us . We apologise for the frustrations caused to you . Club Connect is no longer one of our third parties . However our club department are trying to establish who has taken over from them so that we can assist you with the R55.00 debit order query .
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edcon's reply16 Oct 2018, 10:48
Official
Thank you once again for making contact with us . We apologise for the frustrations caused to you . Club Connect is no longer one of our third parties . However our club department are trying to establish who has taken over from them so that we can assist you with the R55.00 debit order query .
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,