bZ
baruch Z

1 reviews | Active since Sept 2011

31 Aug 2016, 16:10

Disgusted with service revived from Accounts Department

<p>I would like for the C.E.O or the C.F.O or a Director ( please do not contact me if you are not one of those) to kindly contact me.as I have had enough of disgusting service received from the accounts department in Durban..... I have all emails. With corresponding peoples for this matter my account number is ********** ********** 80562 and this matter has now gotten out of hand. So please can as I said the C.E.O or the C.F.O or a Director ( please do not contact me if you are not one of those) contact me my details will be listed. </p> <p>Regards</p>

0
Replies (2)
Edcon
Edcon's reply01 Sept 2016, 13:10
Official

We have received your concerns and apologise for the inconvenience caused by the matter, which resulted in our valued customer requesting for the Edcon excecutives .Kindly forward us your Account number so that we may liaise with the accounts team higher management on the matter reported by our valued customer, our Hello peter site erased the account number you provided for security purposes. Alternatively, kindly find the direct accounts team details below, as the matter has to be escalated to them and include your account number for further assistance. Please find the below reference number for your post ********** 251/GO.

Tel: ********** or ***Edgars.

Tel: ***Jet

Email: ********** Johannesburg

Email: ********** Cape Town / Durban

Tel: 031 **********

Kind regards,

Nomzekelo Mnini

Customer Experience Team

Call Centre: ***.

bZ
baruch Z's update01 Sept 2016, 14:49
Reviewer Update

Good day,

With all due respect please can you get one of the people that I requested to contact me as this is one of the reasons why im writting this message.....

My number is ********** 996 and I will not contact the emails that you have supp**** as thoes people do not answer me.

I await the call please do not call if you are not one of those people that I requested.

Thanks