LA
Layla A
1 reviews | Active since Aug 2011
03 Feb 2015, 15:01
************** UNFAIR BUSINESS PRACTICE
as per my previous complaint, i have written to edcon twice and am just told they \always"attending to the matter"
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Replies (1)
Edcon's replyOfficial
05 Feb 2015, 13:09Hello ***y8angel,
Thank you for bringing this matter to our attention ,please be advised as previously communicated that the new system that has been implemented will decline all applications from all previously handed over clients and management is aware of the previously handed over clients who wants their accounts opened again but still looking into the matter once finalized feedback will be communicated to clients.
your reference number will remain the same: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
0800 203 92
Thank you for bringing this matter to our attention ,please be advised as previously communicated that the new system that has been implemented will decline all applications from all previously handed over clients and management is aware of the previously handed over clients who wants their accounts opened again but still looking into the matter once finalized feedback will be communicated to clients.
your reference number will remain the same: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
0800 203 92
Edcon's reply05 Feb 2015, 13:09
Official
Hello ***y8angel,
Thank you for bringing this matter to our attention ,please be advised as previously communicated that the new system that has been implemented will decline all applications from all previously handed over clients and management is aware of the previously handed over clients who wants their accounts opened again but still looking into the matter once finalized feedback will be communicated to clients.
your reference number will remain the same: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
0800 203 92
Thank you for bringing this matter to our attention ,please be advised as previously communicated that the new system that has been implemented will decline all applications from all previously handed over clients and management is aware of the previously handed over clients who wants their accounts opened again but still looking into the matter once finalized feedback will be communicated to clients.
your reference number will remain the same: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
0800 203 92