1 reviews | Active since Dec 2016
Disappointing
I am very disappointed with the client service Edcon provides. Yes, I made an arrangement to pay on the 31st of Aug. However made an EFT, today I received a call from a rude caller. Harassing me and threatening to blacklist me. Note that it has only been 3 days, and according to normal SA banks. Weekends are not considered as a normal banking day.
At this stage, I am going to settle the account and close it. I refuse to be treated as a second class citizen from some person working in a call centre.
Thank you for making contact with us regarding your account that is in arrears. We will advise our collections manager of this incident ,however if payment is not receive as per the agreement then our collections team will be contacting you .***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for making contact with us regarding your account that is in arrears. We will advise our collections manager of this incident ,however if payment is not receive as per the agreement then our collections team will be contacting you .***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
