PI
Preetha I

1 reviews | Active since Dec 2016

03 Sept 2018, 19:08

Disappointing

I am very disappointed with the client service Edcon provides. Yes, I made an arrangement to pay on the 31st of Aug. However made an EFT, today I received a call from a rude caller. Harassing me and threatening to blacklist me. Note that it has only been 3 days, and according to normal SA banks. Weekends are not considered as a normal banking day.

At this stage, I am going to settle the account and close it. I refuse to be treated as a second class citizen from some person working in a call centre.

0
Replies (1)
Edcon
Edcon's reply04 Sept 2018, 09:42
Official

Thank you for making contact with us regarding your account that is in arrears. We will advise our collections manager of this incident ,however if payment is not receive as per the agreement then our collections team will be contacting you .***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,