Disappointed

I am very disappointed with your stores in the city centre as well as your stores in Hammanskraal, reason being is that the security staff always feels compelled to search customers' personal bags as well as bags carrying purchased items from the store. I would like to find out what exactly are they searching for? and whether this was authorised from head office and the reasons why staff members are violating people's rights to privacy and dignity, treating customers like common *********, are your EAS and sensors not working? And why is it only happening at these stores and not at stores in suburban areas? These actions go against your value's, its not professional, I don't feel that I'm treated with respected as a customer, it is not an honest business practise and I find myself having to contemplate whether or not to go to the latter stores or rather spend more money to go to another area just to have a good shopping experience. The Edcon I knew growing up and the one I know now are totally different, something needs to be done about this and I am going to keep notifying you about these occurrences until I see consistency within your stores.