Disappointed

Hi <br> <br> W.r.t. <br> <br> Your response to my initial query. Your reference number is ***/GO. <br> <br> I have still not received any feedback from any individual from your Debt Review Department or Customer Service Team. <br> <br> I have checked my work and personal emails and nothing. No calls, no SMS's, nothing. Seriously??? <br> <br> Thanks for poor customer service. I'm not even upset but just disappointed at the lack of urgency. Nobody in organisation understands client's and I doubt individuals the likes of Mr Bernie Brookes or Dr Urin Ferndale will ever get sight of their teams inability to tend to clients needs.<br> <br> Proper feedback is all I am asking for together with a time frame as to when this will be resolved. I may not be spending but I believe that EDCON offers good product and hope that I could re-engage once the Debt Review process is complete. <br> <br> This weak understanding of customer relations that comes through is a deterrent to re-engage. <br> <br> <br>