SEMS
Shawn En Mariana Smith
1 reviews | Active since Jun 2020
03 Jun 2020, 10:49
Delayed Online Order Feedback
Order Number *** Edgars, It has been more than a month since this order was placed online after several conversations with the call center, this order is still in the warehouse? What is causing this delay? The excuse of the backlog is not valid anymore - get another Valid Factual ExcuseThis is truly a bad reflection of your brand with the utmost unprofessional client services When will this order be delivered?
Helpful (0)
Replies (4)0
Replies (4)
Edcon's replyOfficial
04 Jun 2020, 10:15Dear Shawn,
Please accept our sincere apologies for the lapse in service experienced with your order.
Your complaint is referred to our fulfillment team to urgently advise if your parcel has left our warehouse.
As soon as we receive an update we will revert to advise you accordingly.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Please accept our sincere apologies for the lapse in service experienced with your order.
Your complaint is referred to our fulfillment team to urgently advise if your parcel has left our warehouse.
As soon as we receive an update we will revert to advise you accordingly.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Best regards,
Edcon's reply04 Jun 2020, 10:15
Official
Dear Shawn,
Please accept our sincere apologies for the lapse in service experienced with your order.
Your complaint is referred to our fulfillment team to urgently advise if your parcel has left our warehouse.
As soon as we receive an update we will revert to advise you accordingly.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Please accept our sincere apologies for the lapse in service experienced with your order.
Your complaint is referred to our fulfillment team to urgently advise if your parcel has left our warehouse.
As soon as we receive an update we will revert to advise you accordingly.
Here below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
Best regards,
SEMS
Shawn En Mariana Smith's updateReviewer Update
05 Jun 2020, 17:15Dear Edcon
Thx for the response, however
Still awaiting any feedback....
Do i need to cancel this?
Thx for the response, however
Still awaiting any feedback....
Do i need to cancel this?
SEMS
Shawn En Mariana Smith's update05 Jun 2020, 17:15
Reviewer Update
Dear Edcon
Thx for the response, however
Still awaiting any feedback....
Do i need to cancel this?
Thx for the response, however
Still awaiting any feedback....
Do i need to cancel this?
SEMS
Shawn En Mariana Smith's updateReviewer Update
08 Jun 2020, 11:27Edcon, can you comment on this?
Seriously now?
Seriously now?
SEMS
Shawn En Mariana Smith's update08 Jun 2020, 11:27
Reviewer Update
Edcon, can you comment on this?
Seriously now?
Seriously now?
SEMS
Shawn En Mariana Smith's updateReviewer Update
18 Jun 2020, 15:19 ***/GO Order # ***
Kindly advise on the progress of this online order
Call Centres are not answering calls
Emails are not being answered
Feedback will be much appreciated
thx
Kindly advise on the progress of this online order
Call Centres are not answering calls
Emails are not being answered
Feedback will be much appreciated
thx
SEMS
Shawn En Mariana Smith's update18 Jun 2020, 15:19
Reviewer Update
***/GO Order # ***
Kindly advise on the progress of this online order
Call Centres are not answering calls
Emails are not being answered
Feedback will be much appreciated
thx
Kindly advise on the progress of this online order
Call Centres are not answering calls
Emails are not being answered
Feedback will be much appreciated
thx