NM
Nikho M
1 reviews | Active since Jun 2016
24 Jun 2016, 06:45
DE*****ING CUSTOMERS
<p>I have an account with JET, but I noticed that my balance is not dropping. I went to the nearest store and I told them to cancel the cell phone insurance that was under my name and I explained to the lady that was helping me that I do not understand why my account balance is just constant. She then checked on their system and told me that there are other insurances that are under my account, of which I never authorised for them and they were not even appearing on the monthly statement I get from Jet. Few weeks later I went to EDGARS only to find that those things were never cancelled. They called financial services and the lady I spoke to on the phone said evrything has been cancelled. I got my statement yesterday and now they are there on my statement, those insurances are still there NOW THEY HAVE ADDED MORE. I have about ten pity insurances on my account that I did not authorise to be added on my account. I have been paying for these who knows for how long now and they are not even going to give me my money back which they stole from me. I am not the only person who has the same problem. EDCON is DE*****ING CUSTOMERS and these consultants put things under people's accounts for them to get comission. Please help........</p>
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Replies (3)
Edcon's replyOfficial
24 Jun 2016, 14:40Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer regarding the Financial services that are linked to your account. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. A reference number for the complaint logged on your behalf is as follows.
********** 642/GO
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Customer Relations Team
Email: **********
Call Centre: ***.
Best regards,
Edcon's reply24 Jun 2016, 14:40
Official
Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer regarding the Financial services that are linked to your account. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. A reference number for the complaint logged on your behalf is as follows.
********** 642/GO
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Customer Relations Team
Email: **********
Call Centre: ***.
Best regards,
Edcon's replyOfficial
24 Jun 2016, 14:40Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer regarding the Financial services that are linked to your account. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. A reference number for the complaint logged on your behalf is as follows.
***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Relations Team
Email: ***
Call Centre: ***.
Best regards,
Edcon's reply24 Jun 2016, 14:40
Official
Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer regarding the Financial services that are linked to your account. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. A reference number for the complaint logged on your behalf is as follows.
***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Relations Team
Email: ***
Call Centre: ***.
Best regards,
Edcon's replyOfficial
24 Jun 2016, 14:40Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer regarding the Financial services that are linked to your account. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. A reference number for the complaint logged on your behalf is as follows.
********** 642/GO
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Customer Relations Team
Email: **********
Call Centre: ***.
Best regards,
Edcon's reply24 Jun 2016, 14:40
Official
Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer regarding the Financial services that are linked to your account. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. A reference number for the complaint logged on your behalf is as follows.
********** 642/GO
Tel: ********** or ***Edgars.
Tel: ***Jet
Email: ********** Johannesburg
Email: ********** Cape Town / Durban
Tel: 031 **********
Kind regards,
Customer Relations Team
Email: **********
Call Centre: ***.
Best regards,