SN
Simangele N
1 reviews | Active since Mar 2015
15 Feb 2019, 16:29
Default not uplifted after 21 workings of settling the account.
I paid off Edcon last month via Shapiro Shaik Defries Attorneys on the 15 February 2019 and the lawyers told me that Edcon will uplift my judgement on ITC by month end of January 2019. lon 7 February I check ITC and the default was still there I called Edcon to follow up and they advise me to wait 21 working days counting from the day I made the payment. Today I check ITC since is the 23rd working day and the default its still there. I want the defaukt to be uplifted as per our agreement.
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Edcon's replyOfficial
15 Feb 2019, 17:15Good Day Simangele,
Thank you for bringing this matter to our attention.
Kindly be advised that we have forwarded a follow up to the accounts team to look into and provide feedback.
Feedback will then be provided to you.
Your reference; ***/GO
Regards
Customer Experience Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we have forwarded a follow up to the accounts team to look into and provide feedback.
Feedback will then be provided to you.
Your reference; ***/GO
Regards
Customer Experience Team
***
Edcon's reply15 Feb 2019, 17:15
Official
Good Day Simangele,
Thank you for bringing this matter to our attention.
Kindly be advised that we have forwarded a follow up to the accounts team to look into and provide feedback.
Feedback will then be provided to you.
Your reference; ***/GO
Regards
Customer Experience Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we have forwarded a follow up to the accounts team to look into and provide feedback.
Feedback will then be provided to you.
Your reference; ***/GO
Regards
Customer Experience Team
***