DEBT REVIEW RECORD NOT UPDATED

At the end of August 2014 I made the last payment against my Debt Review status. <br> <br> On 19/09/2014, all my Creditors, including EDCON at email address: [Email Removed] were emailed a copy of the CLEARANCE CERTIFICATE confirming all the debt was settled.<br> <br> This month, February 2015, almost 6 months after settling all my debt, I checked my credit record with TransUnion only to find that SB EDGARS/JET MASTERCARD reflects a Current Balance of R1 408! How is this possible when I have had no way of accessing credit since 2008! <br> <br> I lodged a dispute with TransUnion on 13/2/2015 (reference no. TU***) so that this can be resolved. They say it takes at least 20 working days to investigate/resolve. <br> <br> Today I emailed EDCON Debt Review Department myself at email address: [Email Removed] to dispute this outstanding amount and have also attached a copy of the CLEARANCE CERTIFICATE.<br> <br> This is so unprofessional especially in light of the fact that ALL THE OTHER CREDITORS have updated their records and EDCON has not.<br> <br> I am so disappointed and perturbed by this level of inefficiency.<br> <br> Regards<br> Tanya Erasmus