1 reviews | Active since Jun 2015
Daylight Robbing game at Jet stores
<p>Jet store deploy personel at different stores to rob customers at day light. Such **************** happens in this way.:</p> <p> </p> <p>When entering a store, a clients is being approach by outsourced personel who have access to Jet store computers. These people assist request your Jet or Edgars card in order to assist you. </p> <p>During that moment, they activate lots of insurance policies in your account without your permission. At the later stage when you get your monthly statement, you will then be surprise when you realised that you owe lot of money for the insurance policies that you have joined.</p> <p> </p> <p>This happen to me recently at Jet Nelspruit CBD (Acc no: ********** ********** 11919) and when I enquired we discoverd that the lady by the name of Precious Sithole (clock no. ********** ) has deploy young boys and girls in a number of store to trick Edgars and Jet customers join various insurance policies. Home Protect Insuranca was activate which costed R47.00 monthly.</p> <p> </p> <p>This Precious Sithole then pockets lots of comission when a number of people are being enrolled into insurance policies.</p> <p>Jet Stores all over the country are selling their clients to these ***** insurance companies as Customers are being enrolled to insurane policies unaware.</p> <p> </p> <p>This must immediate come to a stop and these people need to be exposed using all medium of communication.</p> <p> </p> <p> </p> <p> </p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the financial services have been cancelled on your account , however , we have escalated the complaint to the Jet Nelspruit management to address as our valued customer is not happy with the overall poor service , this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the financial services have been cancelled on your account , however , we have escalated the complaint to the Jet Nelspruit management to address as our valued customer is not happy with the overall poor service , this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
