TN
Thabisile N
1 reviews | Active since Dec 2016
12 Jan 2017, 15:50
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<p> I don't get the charges of your credit card. I took a credit card at Legit. I pay a monthly installment of R340. I have maxed my account so the last payment I made was in December and amount of R340 but my balance is R164.39. This is not the first time this is happening. It can't be possible that your service fees are half my installment? ?? I need someone to call me back urgently to assist with this.</p>
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Edcon's replyOfficial
13 Jan 2017, 11:42Thank you for bringing this matter to our attention. Please note that you are currently registered to receive your statements via MMS and they are sent to this mobile number *** on a monthly basis. You can contact Accounts department on ***to update your preference on how statement must be send to you.
Once you have received your statement then you can see what is being charged on your account.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Best regards,
Edcon's reply13 Jan 2017, 11:42
Official
Thank you for bringing this matter to our attention. Please note that you are currently registered to receive your statements via MMS and they are sent to this mobile number *** on a monthly basis. You can contact Accounts department on ***to update your preference on how statement must be send to you.
Once you have received your statement then you can see what is being charged on your account.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience team
***
Best regards,