DAMAGED GOODS

I have recently received two deliveries following my shopping online with Boardmans.<br> In both instances, part of the delivery has arrived damaged.<br> I cannot get through to the customer care division via email to report this - all I receive are automated responses, followed by another automated response saying that my email was not delivered. <br> The landline goes directly to a recorded message, followed by canned music, followed by a dead line. I got through to a consultant this morning, who asked me to hold and she would get back to me - which I did - but she did not get back to me ... And then you start all over again, because you need to report the problem and receive some assistance - but all in vain!<br> I am becoming extremely annoyed by this. I am banging my head against a brick wall in the hope that someone will get back to me. <br> Would somebody please have the courtesy to assist with what appears to be an ongoing problem.