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Shivonne E

1 reviews | Active since Feb 2011

17 Oct 2018, 10:21

Customer Service no responses to E-mails on a Complaint

Received a response from ********** on the 3rd October 2018 in which I responded and attached all proof of payments and account status, another e-mail was sent to follow up on the 9th October 2018 no response again. this is not Customer Service in my view, Very disappointing.

0
Replies (1)
Edcon
Edcon's reply18 Oct 2018, 16:45
Official

Thank you for making contact with us. Please be advised that our accounts department will be in direct contact with you to resolve this matter . Please accept our sincere apologies for the frustrations caused to you.

***/GO

Kind regards

The Edcon Customer Experience Team