Customer Service

<p>This goes back to my first online order there have been a lot of emails and phonecalls and each person i talk to less interested in helping me then the next. I have been trying to be patient as i know people get busy and things take time to get sorted... this is my story. </p> <p>Nov2016 (not the 1st incident but will start here), i odered wireless headphones, wrapping paper and a bow for my secret santa gift - received the wrapping paper but the headphones were wrong and the bow wasnt delivered yet i was charged for it. i called them several times to try and sort it out with no one getting back to me with an answer till today 12/04/2017. Jan2017 i ordered stationary again from CNA again my order is incorrect but this this time a much larger order and a lot more items we undelivered yet i waas charged for it again several calls and several emails and again no one bothered to contact me back til today 12/04/2017. Third order Feb2017 i reordered the headphones as i looked like an idiot telling the person i was promised they would bring the correct headphones but still didnt and then they refunded me on that order for headphones that i received. So i sent the last email saying that i have been refunded for something that i received but other items that were missing i have to pay for. I have been buying online for at least 3years and i am very dissapointed in the customer service that i have been receiving and apart from not getting feedback i also stopped getting a statement, right now i have no idea what is going on on my account. This is highly unprofessional.</p>