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Xoli X
1 reviews | Active since Mar 2013
01 Sept 2015, 20:18
Customer falls due to slippery floor and no sign
On the 28th of June 2015 ,while shopping at Edgars East gate I slipped and fell on the wet floor. <br> The floor was being cleaned and there was no warning sign \wet floor sign"(3 Edgars store managers were in store to witness this - Jason van der Merwe"
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Replies (1)
Edcon's replyOfficial
03 Sept 2015, 12:04Hello xolixaba,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the store management of Edgars Eastgate Mall to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the store management of Edgars Eastgate Mall to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Edcon's reply03 Sept 2015, 12:04
Official
Hello xolixaba,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the store management of Edgars Eastgate Mall to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that your query has been forwarded to the store management of Edgars Eastgate Mall to look into and advise.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and understanding.
Kind regards,
Edcon customer experience team,
***