JP
Jacobus P

1 reviews | Active since Feb 2016

12 Jul 2017, 21:46

CREDIT PROVIDED ON EDCON INSTRUCTION ID ***

<p>I've been approached by EDCON staff to purchase wine from the EDGARS Wine Club. What a wanderfull idea. When you say stop delivering, then they keep on delivering. When monthley payment comes, EDCON insist payment whirstl they know they "forced" this down on me and then insisting on payment.</p> <p> </p> <p>My opinion is that I do not refuce payment. I did not want this wine but delivery was made.</p> <p> </p> <p>I will pay as I have been doing for the past months, EDCON is keep on phoning me for payment demand, despite my monthly payment due to their ignorance.</p> <p> </p> <p>Be vary wary of the EDCON wine club. I will struggle thru this payment, not stopping payment but this is the end and I will not recommend this to anyone.</p> <p><br />And they can keep on bugging me, I will pay monthly without stopping until I'm done.</p> <p> </p> <p>Thanks,</p>

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Replies (1)
Edcon
Edcon's reply13 Jul 2017, 08:35
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly contact the Wine club directly on the following number*** with regards to cancelling it , they will cancel it for our valued customer.Please find the following reference number for your post ***/GO.We apologise again for any frustrations incurred.

Kind regards.

Customer Experience Team

Call Centre: ***.