PM
Portia M
1 reviews | Active since Oct 2012
22 Nov 2015, 08:23
contravention of the CPA
I bought shorts for my son at edgars and jet. They didn't fit him, so I decided to take them back. to my surprise, I am told that I will get a voucher instead of cash back. This is contravention the the cpa I want my money back
Helpful (0)
Replies (1)0
Replies (1)
Edcon's replyOfficial
24 Nov 2015, 09:59Hello porsche9494,
Please accept our sincere apologies for the overall service.
As discussed telephonically please be advised that all concerns raised will be addressed with both Chains stores management team for investigation purposes. Upon their findings direct feedback confirming resolution will be provided to you within the next 48 working hours.
Please find below reference numbers for this query:
***/GO & ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for the overall service.
As discussed telephonically please be advised that all concerns raised will be addressed with both Chains stores management team for investigation purposes. Upon their findings direct feedback confirming resolution will be provided to you within the next 48 working hours.
Please find below reference numbers for this query:
***/GO & ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edcon's reply24 Nov 2015, 09:59
Official
Hello porsche9494,
Please accept our sincere apologies for the overall service.
As discussed telephonically please be advised that all concerns raised will be addressed with both Chains stores management team for investigation purposes. Upon their findings direct feedback confirming resolution will be provided to you within the next 48 working hours.
Please find below reference numbers for this query:
***/GO & ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for the overall service.
As discussed telephonically please be advised that all concerns raised will be addressed with both Chains stores management team for investigation purposes. Upon their findings direct feedback confirming resolution will be provided to you within the next 48 working hours.
Please find below reference numbers for this query:
***/GO & ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***