SD
Sisa D
1 reviews | Active since Nov 2015
27 Nov 2015, 14:32
Contract cancelation
3 months back for my contract to be cancelled and the consultant confirmed she will cancel it. till today i am getting airtime and this is holding me back because I cannot migrate to the network i want to use now. I have friends who want to join but i guess i will have to tell them to cancel due to the bad service
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Edcon's replyOfficial
01 Dec 2015, 09:53Hello YoungDube,
As discussed telephonically we would like confirm that your query is submitted to our Airtime Management Team to cancel the service in question and to migrate your Cellphone number back to pre-paid . Feedback confirming resolution will be provided to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
As discussed telephonically we would like confirm that your query is submitted to our Airtime Management Team to cancel the service in question and to migrate your Cellphone number back to pre-paid . Feedback confirming resolution will be provided to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edcon's reply01 Dec 2015, 09:53
Official
Hello YoungDube,
As discussed telephonically we would like confirm that your query is submitted to our Airtime Management Team to cancel the service in question and to migrate your Cellphone number back to pre-paid . Feedback confirming resolution will be provided to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
As discussed telephonically we would like confirm that your query is submitted to our Airtime Management Team to cancel the service in question and to migrate your Cellphone number back to pre-paid . Feedback confirming resolution will be provided to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,