Conniving *******

<p>I went to Edgars to close my account and I was informed that the account balance of –R144 cannot be used instore nor can it be refunded as my account is blocked. It is MY money that you are keeping that I cannot get bac****!!! What kind of nonsense is this that you take the customers money and will not give it back nor are they allowed to use it???</p> <p>I also had problems with regards to closing my account. You were not able to provide a reference number to the call. When you sent me email you only indicated that my account is up to date and not that it was closed. With what kind of system do you work with that you cannot supply a reference number if your staff has to log work related to something???</p> <p>I want to know what is happening to my money that you still have and I want to close this %&^%& account. Provide me proof that the account is closed otherwise money will be deducted again at the end of the month and then I won’t be so friendly. Sort out your ****py system.</p>