Complaint not Attended after 3 Months

Good Day edcon, <br> i have complained about you adding funeral and accidental policies in my account and deducting money every month, i have been called by an agent for a week and he promised to get back to me after investigations on my policy accounts have been conducted in February, even at this moment i am still waiting.<br> i am receiving endless notifications about my account being handed over to credit bureau and as i have indicated to you, i am a Finance Final Year Student, this will have Negative implication in my job hunting in the near future. <br> <br> i wished to continue with my payment commitments but this amount is just too much for me to begin due to your additional High Policy chargers, i should have settled the account already.<br> You dont want to be the reason why i will BE UNEMPLOYED in future. the process of credit bureau is too long for a graduate seeking employment.<br> i hope this time your agents will be of assistance.<br> Thank you<br>