CNA - CREDIT NOTE PLEASE

Good day <br> <br> I placed an order for a PS4 game on the 2/11/2015, but the release date has changed from 27/11/2015 to 31/03/2016. I then cancelled my order on 17/11/2015 as the game was a Xmas gift. Your consultants told me that the refund would reflect in my Thank you account in 48 hours, but up until today (384 hours and copious calls later) there is no refund. <br> <br> I have called today and got the usual response the matter has been \ESCALATED"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;925527;887145;8;2;0;0;0;0;2;NULL;NULL;NULL;15/12/03 10:47;15/12/03 8:52;Work not done;7,51E+12;Tyrone Walker Alprecht;***;Not only does he take a 60% deposit to cover materials he then uses inferior / damaged steel. Makes millions of excuses why work is not being done. He then posts your info on Face Book to try ********* you into paying the balance and the work is not done. Shocking ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;843648;850813;18;2;0;0;0;0;2;NULL;NULL;NULL;15/12/03 10:43;15/12/03 8:53;Worst Guest Relations Ever;7,21E+12;Craig;***;On the 26 November 2015, I went to the Fourways Mall to do my shopping as I always do. On the return to my car, I noticed a few dents in my back door. I spoke to the car Guard and Security. I was informed that the Center Management would give me a call. I never received this call. I had to call several times, but the Management were always in meetings. Just to mention, the Car Guard forgot to write down the registration of the car parked next to mine and the cameras were not working, due to construction. Eventually, I got a call from a guy by the name of Craig. He told me outright, that they will not compensate me in anyway. He had the worst attitude I have ever experienced in my life. He even started shouting at me over the phone. Now, I can sort of deal with the dents in my car, but the response from Senior management, is unheard of. Mr Craig will be okay, but what about the Malls tenants. Due to him, I will NEVER shop at the Fourways Mall again. Neither will my friends, family, colleagues or partners. Mr. Craig, stop sitting in meetings and go on a course about Guest Relations. There are loads of malls and new malls to shop at. Fourways tenants, sorry. No more money from me.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901660;793962;16;2;0;1;0;0;2;NULL;NULL;NULL;15/11/29 13:17;15/12/03 8:55;Telkom incapable of making phone calls;169CRK291115;;***;Fault reference number: 169CRK291115.<br> <br> As you can see from the fault reference number, this was logged four days ago, and the only response I've had is, \We've escalated the fault\"" or \""A technician has been assigned\"" but nothing happens. When I phone the call center and ask what the technician has done since the issue was assigned they don't seem to be able to answer.<br> <br> I have no dial tone"