CLEARED ON CREDIT BEAREU
I got the call from edcon by the lady called Daly, she tel me that on my credit i have with jet if can able to pay 25% of my depth, edcon wil pay 75%, if this happen they clear my name on credit beareu. i paid that that amount of R973.06 on 27/062015 as per arrangement, suppricely when my wife go to jet to buy some stuff with cash but using U-card to get the points, on the slip it shows the balance amount, meaning nothing has been done the moment. please help
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Edcon's replyOfficial
16 Jul 2015, 16:00Hello Mutsilana,
Thank you for bringing this matter to our attention. We must apologise for your overall service experience. Please be advised we have raised your concerns with our accounts management team you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for your overall service experience. Please be advised we have raised your concerns with our accounts management team you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Edcon's reply16 Jul 2015, 16:00
Official
Hello Mutsilana,
Thank you for bringing this matter to our attention. We must apologise for your overall service experience. Please be advised we have raised your concerns with our accounts management team you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for your overall service experience. Please be advised we have raised your concerns with our accounts management team you will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***