1 reviews | Active since Nov 2016
<p>Edcon the staff needs to learn. That we are consumers they need to stop disrespecting Us. And they need to learn how many hours are there in a day. And that 48 hours is two days. 48 hours is not six days or more. And when you don't have an answer say so. If you don't like your job. The level of unemployed in SA is very high. Leave it to someone that want to work. It's so funny how this matter it's been escalated three time in one week. Apparently. I've been **** to, they hang the phone up on me. and when you send an email, you get an automatic response saying turn around time is 48 hours. What is the story with this 48 hours? It's enough I've lost enough cause of this matter. </p>
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Thank you for bringing this matter to our attention. We must apologise for the unpleasant experience regarding your account. Please be advised we have raised your concerns with our accounts department , you will be receiving feedback shortly.
We must apologise for the inconvenience and frustration caused in the matter.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
Best regards,
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