Charged for items i didnt subscribe to

I have been charged over the last few years for Mobile Content which i have not signed up for and for an account protection plan that i didnt sign up for.

I have contacted EDCON in January last year to try to resolve this issue and found that the mobile number that requested the content was one that was not in use by myself during the period requested.

i had also requested documents to prove that i subscribed to the account protection plan and did not receive this to date.

the service is appalling and i will be closing my account due to this !