1 reviews | Active since Jul 2017
Cellphone insurance claim
<p>l have been waiting for my claim for almost 2 weeks now and these guys they always come up with some stories .these guys they keep on asking for more details as if they dont know that they need them lm so disappointed in this kind of service </p>
We have escalated the complaint to the Edgars Woodlands mall management to address as our valued customer reported that the store has not yet provided proper feedback on the the cell insurance claim submitted in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Edgars Woodlands mall management to address as our valued customer reported that the store has not yet provided proper feedback on the the cell insurance claim submitted in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.