SG
Siphosihle G

1 reviews | Active since May 2015

26 Nov 2016, 20:47

Cellinsure premium increase of 100% not even communicated

<p>I just realised that for the months October and November my Edgars Cellinsure premium increased by 100% and this was never communicated to me.</p> <p> </p> <p>This is not acceptable , I would like Edgars to reverse those two premiums for October and November in my account and cancel my Cellinsure.</p> <p> </p> <p>That is not how you do business, what you are doing now is *****ing and ********.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Edcon
Edcon's reply29 Nov 2016, 09:22
Official

We must apologise for the delayed response.

Please be advised as per investigation, your query is being attended to by our accounts department.

We must apologise for the inconvenience caused.

Your reference number is ***/GO

Kind regards,
Edcon customer experience team,
***