SC
Sinazo C
1 reviews | Active since Sept 2014
16 Jun 2015, 19:53
Cell Phone not been repaired after 6 weeks
Hi,<br> Really not sure who I should speak to about my problem. I have cell phone insurance with Edgars ''Edcon\ I took my phone in for repairs 6 weeks ago. I went In 4 weeks after taking it in
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Edcon's replyOfficial
17 Jun 2015, 13:47Hello snaz,
Service is a priority at our stores and we must apologise for this lapse in service. As per our telephonic discussion please note that we have escalated your cell phone repairs concerns to the relevant management team to investigate further and upon findings feedback will be reverted back to you shortly.
Thank you for bringing this matter to our attention and we look forward to your continued support.
Your Reference Number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Service is a priority at our stores and we must apologise for this lapse in service. As per our telephonic discussion please note that we have escalated your cell phone repairs concerns to the relevant management team to investigate further and upon findings feedback will be reverted back to you shortly.
Thank you for bringing this matter to our attention and we look forward to your continued support.
Your Reference Number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Edcon's reply17 Jun 2015, 13:47
Official
Hello snaz,
Service is a priority at our stores and we must apologise for this lapse in service. As per our telephonic discussion please note that we have escalated your cell phone repairs concerns to the relevant management team to investigate further and upon findings feedback will be reverted back to you shortly.
Thank you for bringing this matter to our attention and we look forward to your continued support.
Your Reference Number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***
Service is a priority at our stores and we must apologise for this lapse in service. As per our telephonic discussion please note that we have escalated your cell phone repairs concerns to the relevant management team to investigate further and upon findings feedback will be reverted back to you shortly.
Thank you for bringing this matter to our attention and we look forward to your continued support.
Your Reference Number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind Regards
Customer Experience Team
***