1 reviews | Active since Nov 2016

15 Mar 2017, 13:46

Cancellation of insurance policy

<p>I sent an email on the 5th of Feb 2017 ********** requesting them for the cancellation of my policy. No word from them till this day. According to my policy schedule that's the email address to be used for cancellations.</p> <p> </p>

0
Replies (3)
Edcon
Edcon's reply16 Mar 2017, 11:02
Official

Good day,

Thank you for bringing this matter to our attention.

Our attempt to contact you was unsuccessful. Please provide us with the account number in order for us to escalate to the financial service department for further action and provide you feedback.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Kind regards,

Customer Experience Team

Call Centre: ***.

Edcon
Edcon's reply16 Mar 2017, 11:02
Official

Good day,

Thank you for bringing this matter to our attention.

Our attempt to contact you was unsuccessful. Please provide us with the account number in order for us to escalate to the financial service department for further action and provide you feedback.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Kind regards,

Customer Experience Team

Call Centre: ***.

's update16 Mar 2017, 13:20
Reviewer Update

My number is ********** , Account number is: ********** ********** 64839