HS
Hazel S

1 reviews | Active since Jul 2016

05 Jul 2016, 12:30

Can I please have my paid up letter

<p>I pai my EDCON account up last month, and have requested that they send me a paid up letter but till today noone has sent me anything. What knd of service is this? I have been following up but with no luck. Can someone please look at this for me.</p>

0
Replies (1)
Edcon
Edcon's reply06 Jul 2016, 10:00
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that you will need to contact the accounts on the below details for further follow up as they have saved a note on the system stating that the letter has been sent to you, our valued customer

Please find the below reference number for your email ********** 210/GO

Kind regards,

Customer Experience Team

Call Centre: ***.