1 reviews | Active since Mar 2011
Bunch of ******
I am so gatvol of Edgars. I paid up my account about 4 or 5 months ago because of their messed up systems in November that gave me the wrong amount due. About a week later they were stalking me again about being late. So I paid up the account but did not close it. I haven't shopped there since. But a few months down the line I have a balance again that they are stalking me for. I phoned their Customer Service now and spoke to an Amanda who was of very little help. I would like to see evidence of when I agreed to this Edgars Club Life. And what the benefits entailed then. I need to understand why I would have joined. I would also like to know what the initial payment was, how it has evovled. I want to see copies of all the communication ever sent to with regards to benefits and increases. I want all this to be stopped with immediate effect because none of these current benefits will ever apply to me. I want my account to be cleared. I'll only pay for my protection plan and that's it. If you can't provide me with prove. I want all this cost that has ever gone through on my account to be reversed please otherwise my next step with Edcon will be the ombudsman. And I will also post this on social media so that all the people who have duped up until now becomes aware and do the exact same. You're a bunch of ******.
Thank you for the post.
Please accept our sincere apologies for the frustrations caused to you with the club billing on your account .
We will escalate your query tot he relevant team for investigation and feedback will be provided to you .
***/GO
Kind regards
The Edgar's Customer Experience Team
***
Thank you for the post.
Please accept our sincere apologies for the frustrations caused to you with the club billing on your account .
We will escalate your query tot he relevant team for investigation and feedback will be provided to you .
***/GO
Kind regards
The Edgar's Customer Experience Team
***
