1 reviews | Active since May 2010
Boardmans Online shopping Service
<p> The services of boardmans online store is really pathetic and not acceptable to its client.</p> <p><br /> </p> <p>I purchased a microwave oven online on the 17th April and my order was cancelled on the 9th May and still today I have not received credit back or refund. The order was cancelled by Thabo Foromo via email.</p> <p> </p> <p>After I made an effort to query this telephonically and in store nothing has been done</p>
We thank you for providing us with the Boardman's Order number ( *** ) Kindly note that as discussed telephonically.We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter to the Online management as promised and they will revert back to you with the refund status as you have informed us when we spoke on the phone that you have already reported the matter to them and you have not yet received any proper feedback . A reference number for the complaint logged on your behalf is as follows ***/GO .
Kind regards,
Customer Experience Team
Call Centre: ***.
We thank you for providing us with the Boardman's Order number ( *** ) Kindly note that as discussed telephonically.We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter to the Online management as promised and they will revert back to you with the refund status as you have informed us when we spoke on the phone that you have already reported the matter to them and you have not yet received any proper feedback . A reference number for the complaint logged on your behalf is as follows ***/GO .
Kind regards,
Customer Experience Team
Call Centre: ***.