Boardmans and Edgars ***********

Boardmans debit our edgars account twice for a single order. After about 4 days, they let me know, on my request, that they do not have any stock. Since then, the 18th of June 2015, I struggle to get them to credit my account with the amount of R4198-00 the amount they debited my account with for a set I've ordered. After many complaints, they credited my account on the 3rd of August 2015 with only R2099-00, only half the money they do owe me. My Edgars account is suppose to be in Credit, but in the meantime they press me for payment and charged me R75-40 for \late charge assessment". On 12 August Joyce Letlape contacted me by email and I quote part of that mail: \""Kindly be advised I have escalated the matter through to the Ecommerce Department for processing and will informe you on the final reversal due to your account.\""<br> Up to now I haven't heard anything from them. Edcon Complaint : *** : ***/GO """